FAQ

WE HAVE COMPILED OUR MOST FREQUENTLY ASKED QUESTIONS BELOW FOR YOU ALL.IF YOU’D LIKE SOME MORE DETAIL, FEEL FREE TO GET IN CONTACT.

Q: Which products should I be using for dry skin?

Answer: Hydration Station Pack or Hydration Boost Cleanser,  Hydration Boost Toner, Nourishing Power Oil, Hydration Boost Gel Mask. And make sure you’re drinking plenty of water.


Q: Which products should I be using if I have oily skin?

Answer: Breakout Banisher, we also recommend use of hydrating products, Hydration Boost Serum and Hydrating Moisturiser. Often your skin is oily because it is craving hydration, so don’t skip that step.


Q: Which products should I use if I have combination skin (oily, dry spots and some break outs)?

Answer: All of our products can be used on combination skin types. If you are particularly oily, use the clearing range, if you are particularly dry, use the hydration boost range. The main thing is that you give your skin the nourishment that it needs so it doesn’t need to produce excess oil or become dry. The Hydration Boost Toner is great for balancing your skin’s pH and moisture levels.


Q: Which products should I use for anti-ageing purposes?

Answer: Wind Back the Clock Pack. Our Repair and Restore Range is dedicated to this, however you can also us the Hydration Boost Cleanser, Hydration Boost Gel Mask, Nourishing Power Oil, Hydration Boost Serum and the Hydration Boost Moisturiser. Your skin needs nourishment to fight the signs of ageing. Make sure that in conjunction with a great skin care routine you are drinking plenty of water and maintaining a balanced diet.


Q: Which products should I use if my skin is really sensitive?

Answer: All of our products are designed to be used on sensitive skin, but the Hydration Boost Cleanser, Hydration Boost Gel Mask, Hydration Boost Toner, Hydration Boost Serum and Hydration Boost Moisturiser are extra nourishing for those with sensitive skin. Please make sure that your entire skin routine is all natural and you aren’t putting harsh chemicals on your skin in conjunction with our products (even some perfumes can cause a reaction). Diet is also a big one here, some types of foods can create an inflammatory response from your body and one of the first places it can present is on your face.


Q: Which products should I use to reduce redness?

Answer: Hydration Bost Cleanser, Hydration Boost Toner and Hydration Boost Moisturiser are perfect for this purpose. However, if you have pigmentation, you may need further therapies to get rid of it.


Q: Are your products safe for pregnant/breast feeding mums?

Answer: Absolutely!


Q: Can my husband and teenage boys use these products?

Answer: Yes, they sure can. All the men in our lives are using them at the moment and loving their skin as a result! Skincare isn't girly!


Q: In which order should I use my products?

Answer:

Cleanser

Mask (2-3 times per week)

Toner

Serum

Eye Cream

Moisturiser

Use any extra products any time after you apply the mist.

If you are using the Hydration Boost Gel Mask, the order is:

Cleanser

Toner

Serum

Hydration Boost Gel Mask 

Sleep!

Rinse in the morning.

Apply Nourishing Power Oil or Moisturiser.

Use these steps in accordance with whichever products you have - no two products are entirely dependent upon each other.


Please get in contact if we haven’t answered any other questions that you may have. We’re always happy to help! And remember, there is no such thing as a stupid question.